When you purchase Illumina technology, you receive more than an instrument or an assay. You get world-class resources and continuous support. We provide you with the largest, best-trained, most experienced microarray and next-generation sequencing support team. A global team over 100 strong dedicated to supporting your lab's needs. Personalized installation and training. Rapid response times. Innovative online e-learning. Bioinformatics expertise. Global service—24 hours a day, 7 days a week.